Impact


At Staff College, we believe passionately in the development of healthcare leaders at all stages within their careers. For us, not only is our work about supporting individuals to find the moral courage to do the right thing on a difficult day, but it’s also about seeing the direct impact that all leaders in healthcare can have on the quality of care for patients.

On this page, you’ll find stories of those who’ve been through our programmes, sharing the profound impact that attending has had on them, and on their services.


Members’ Stories

Dr Robert Sherwin

Dr Robert Sherwin
Associate Medical Director and Consultant Obstetrician
Whittington Hospital
Robert shares his reflections of attending the Staff College Senior Leadership Course.

Dr Caz Sayer

Dr Caz Sayer
Chair Haverstock GP Federation

Caz shares her reflections of attending the first ever Staff College Senior Leadership Course.

Mr Ajit Abraham

Mr Ajit Abraham
Deputy Chief Medical Officer, Consultant HPB and Trauma Surgeon
Barts Health

Ajit shares his experience of the Staff College’s unique approach to leadership development.

Dr Vikki Mitchell

Dr Vikki Mitchell
Divisional Clinical Director for Theatres and Anaesthetics
UCLH

Vikki shares her views of Staff College and who she feels would benefit from attending.

Members’ Case Studies

Dr Jane Jones
Clinical Lead for Children and Adolescent’s Mental Health Services and Consultant Child and Adolescent Psychiatrist
Whittington Hospital

Jane’s attendance on the Staff College Senior Leadership Development Programme: Leading Self, Leading Others and Leading Systems modules from October-December 2017, led to a change in how she runs the Children and Adolescent Mental Health Service. With greater transparency and consistency in the way cases are triaged, patients are more likely to be referred to the right service first time, receiving appropriate care more quickly.

Read Jane’s full case study here.

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Dr Tim Hodgson
Consultant in Oral Medicine and Divisional Clinical Director, Eastman Dental Hospital, University College London Hospitals NHS Foundation Trust

Tim attended the Staff College’s Senior Leadership Course in 2010-11. The impact of the programme has led to significant changes for staff at the hospital he leads with staff satisfaction levels improving and levels of reported cases of bullying and harassment going down from being one of the highest of the Trusts’ hospitals, to being the lowest in just a few years.

Read Tim’s full case study here.

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Dr Tom Butler
Clinical Lead for Haematology, Barts Health NHS Trust

In his case study, Tom shares his experience of working with Staff College through the Transforming Services Together: Outpatient Transformation Programme and through his attendance on Leading Self earlier this year. He describes how the programmes have impacted on him and how his role has changed as a result.

Stepping back and providing the environment for his teams to flourish has enabled them to take forward their plans and set up new services for patients. Now up and running, these services are providing better care and access for marginalised patients with significantly better outcomes.

Read Tom’s full case study here.


Member/Commissioner Case Studies

At Staff College, we often get asked by our Members to develop a bespoke programme for their organisation following their experiences of attending programmes with us.

Sir Sam Everington
Chair, Tower Hamlets Clinical Commissioning Group (CCG), Co-Chair East London Health and Care Partnership (ELHCP) Clinical Senate and GP

In the first of our Member/Commissioner Case Studies, Sir Sam Everington shares why his experience of attending a programme with Staff College led him to ask us to work with him on an innovative Outpatients Transformation Programme between Barts Health and three of its local CCGs. He explains the impact that our approach had on him personally, and for the wider programme.

Read Sam’s full case study here

Dr Anwar Khan
Clinical Chair for the North East London Sustainability and Transformation Partnership (NEL STP) and Waltham Forest Clinical Commissioning Group

Dr Anwar Khan attended a bespoke Staff College programme for London Cancer in 2011-12. In the second of our Member/ Commissioner Case Studies, he shares the impact attending had on the way he worked with colleagues, taking the time to invest in developing relationships with them and how he went on to empower others to take up clinical leadership roles for greater effect across his area. He shares why his experience of attending Staff College programmes led to him, and colleagues, asking us to support the Outpatient Transformation Programme with Barts and later, the East London Health and Care Partnership.

Read Anwar’s full case study here

Hear what our commissioners think of working with us

Not only are we interested in understanding the impact that our programmes have for our Members, we’re also keen to know what it’s like for our commissioners to work with us.

Nichola Gardener
Programme Director East London Health and Care Partnership (ELHCP), formerly known as the North-East London Sustainability and Transformation Partnership (NEL STP)

In our first commissioner case study, Nichola describes how Staff College’s approach differs from other leadership development providers and why the approach has such a powerful impact on those that attend.

She also shares her personal experience of what it was like to work with Staff College to co-design a programme and the value she found in the process.

Read Nichola’s full case study here


External Reviews

We are keen to work with independent researchers to evaluate the potency and impact of our programmes.

Joint Health Professionals Leadership and Management Course with the Defence Academy, Sept 2016
By Dr Jaason Geerts
Senior Researcher
Institute of Continuing Education
University of Cambridge
Read the full report here

UCLPartners Leadership Development Programme for Emerging Leaders in Primary Care
Delivered by UCLPartners, Staff College, The Dartmouth Institute and Care City
By Dr Yiannis Kyriatsis
Senior Lecturer in Health Management and Leadership
City University
Read the highlights here


Staff College is more than a programme, it is a lever for cultural change in leadership with profound power to help us achieve the quality of care our patients need and the quality of working life our staff deserve. Being part of the program and taking my board team through the program is an integral part of our leadership journey that has, is and will, deliver substantial returns for the investment. Join us – it’s worth it!

Medical Director, NHS FT

There’s something about the personalities of team members, the ethos and the overt openness and honesty that runs through Staff College and the focus on awareness raising that really makes it different to anyone else. Their focus on process and behaviours, and how behaviours can have a positive or negative impact on how we work together forms the basis of development.

When we’re stuck in the discussion it’s hard to see the bird’s eye view. I loved the provocation and the way Staff College helped pull us back to think about what was really at the heart of what we’re trying to achieve.

People began to feel more confident to be honest about how they felt and what they thought. We paid more attention to what was going on in the room for people. Meetings became more focussed and open with greater trust between members.

Clinical Chair, Sustainability and Transformation Partnership and Clinical Commissioning Group